Thank you for choosing Parim Eyewear! We strive to ensure a smooth and transparent shipping experience. Please review the following terms to understand how we handle order processing, delivery timelines, and related services.
1. Order Processing Time
All orders are processed within 3 business days (excluding weekends and public holidays) after payment confirmation. During high-demand periods (e.g., holidays or promotions), processing may take slightly longer, but we will notify you promptly of any delays.
2. Shipping Methods and Delivery Estimates
Once shipped, orders typically arrive within 5–15 business days, depending on the destination and carrier. Delivery times are estimates and may vary due to factors beyond our control, such as customs clearance, weather, or carrier delays.
3. Pre-Order Items
Pre-order items require 30 business days to process and ship. You will receive a confirmation email with the estimated shipping date upon purchase. Pre-orders are shipped separately from regular orders unless combined at checkout.
4. Shipping Costs
Shipping fees are calculated based on order weight, destination, and selected service. We offer free standard shipping on orders over $600. Exact costs are displayed at checkout.
5. International Shipping
We ship globally! International orders may incur customs duties, taxes, or fees, which are the customer’s responsibility. Delivery times for international orders vary by country (typically 10–20 business days).
6. Order Tracking
After shipment, you’ll receive a tracking number via email. Use it to monitor your package’s progress through our carrier partners (e.g., UPS, USPS, or DHL). Allow 24–48 hours for tracking information to activate.
7. Lost or Damaged Packages
While rare, issues can occur. If your package is lost in transit or arrives damaged, contact us within 14 days of shipment at [insert support email]. We will work with the carrier to resolve the issue promptly.
8. Returns and Refunds
We accept returns within 30 days of delivery. Return shipping costs are borne by the customer unless the item is defective or incorrect. See our [Return Policy] for full details.